Our support team is here to help you with any questions or concerns about the Immediate Matrix platform
We understand that navigating cryptocurrency trading can raise questions, and we're committed to providing you with the support you need. Whether you're experiencing technical issues, have questions about your account, or simply want to learn more about how Immediate Matrix works, our dedicated support team is ready to assist.
Our customer support specialists are familiar with the Indian market, understand local payment systems like UPI and IMPS, and can help you in a way that makes sense for your specific situation. We pride ourselves on providing clear, helpful responses without unnecessary jargon.
For detailed inquiries or account-related questions
support@immediatematrix-in.comResponse time: 2-6 hours
Instant support for urgent questions
Available 24/7
Access via your dashboard
To help us serve you better, please have the following information ready when contacting support:
Many common questions can be quickly answered in our FAQ section on the main page. Popular topics include:
While Immediate Matrix operates primarily as a digital platform, our registered business office is located in India to better serve our Indian user base. We maintain this presence to ensure compliance with local regulations and to stay connected with the communities we serve.
Immediate Matrix Technologies
Business Tower, 4th Floor
Cyber City, Gurgaon
Haryana - 122002, India
Please note: This is our registered business address. For all support queries, we recommend using our digital contact channels listed above for faster response times.
For partnership opportunities, media inquiries, or other business-related questions, please contact our business development team at business@immediatematrix-in.com
If you've identified a security vulnerability or have concerns about the safety of your account, please contact our security team immediately at security@immediatematrix-in.com. We take security reports seriously and respond to them with the highest priority.
When you contact Immediate Matrix support:
We genuinely value user feedback. If you have suggestions for improving the Immediate Matrix platform, features you'd like to see added, or general comments about your experience, we want to hear from you. Your input directly influences our development roadmap and helps us build a better product for the entire community.
Send your feedback to feedback@immediatematrix-in.com—we read every message and appreciate you taking the time to help us improve.